For inquiries, fill in the form.
Offices
Corporate Headquarters
10 Hashiloach St.
Petach Tikva, 4917002
Israel
Commercial Headquarters
Onyx Baar/Zug
Neuhofstrasse 4
6340 Baar, Canton Zug
Switzerland
Specific Information
Canada
To report an adverse event:
Phone: 1.800.696.1341
Email: canadapv@medisonpharma.com
Medical Inquiries:
Phone: 1.800.696.1341
Email: medinfo@Medisonpharma.com
To place an order:
Contact us via Bioscript Logistics Inc.:
Email: csr@bioscriptlogistics.ca
Phone: 1.855.611.2724
Fax: 647.660.0279
Quality Assurance:
Phone: 1.800.696.1341
Email: canadaqa@medisonpharma.com
Patient Support Programs
Contact us via Care Journey:
Email: enrol@carejourney.ca
Phone: 1.833.444.0157 and 902.334.1843
Fax: 1.833.444.0158 and 647.417.7084
COMPASS Patient Support Program for JUXTAPID (lomitapide):
Email: compass@carejourney.ca
Phone: 1.844.JUX.RITE (1.844.589.7483)
Fax: 1.844.888.3288
Latin America
Argentina
To report an adverse event:
safety.argentina@medisonpharma.com
For Medical Information requests:
MedinfoArgentina@Medisonpharma.com
To report product quality complaints:
Brazil
To report an adverse event:
safety.brazil@medisonpharma.com
For Medical Information requests:
medinfo.brazil@medisonpharma.com
To report product quality complaints:
Chile
Colombia
To report an adverse event:
safety.colombia@medisonpharma.com
For Medical Information requests:
MedInfo.Colombia@medisonpharma.com
To report product quality complaints:
Mexico
Asia Pacific
Australia
To report an adverse event:
Safety.Australia@Medisonpharma.com
For Medical Information requests:
Phone: +61 1800 566 020
Email: Medinfo.Australia@Medisonpharma.com
Office Contact Information:
Email: InfoAustralia@Medisonpharma.com
Phone: +61 2 7233 0244
Hong Kong
To report an adverse event:
safety.hongkong@medisonpharma.com
For Medical Information requests:
Singapore
To report an adverse event:
safety.singapore@medisonpharma.com
For Medical Information requests:
Medinfo.Singapore@Medisonpharma.com
South Korea
To report an adverse event:
Safety.Korea@medisonpharma.com
For Medical Information requests:
MedInfo.Korea@medisonpharma.com
To report product quality complaints:
Israel
Quality Assurance Certificates and Policies
To report an adverse event:
Phone: 03.925.0365
Fax: 03.923.4218
Email: PVIsrael@Medisonpharma.com
For medical information requests:
European Partner Markets
Albania
To report an adverse event:
Safety.albania@medisonpharma.com
For Medical Information requests:
Medinfo.albania@medisonpharma.com
To report product quality complaints:
Bosnia and Herzegovina
To report an adverse event:
Safety.bosnia-and-herzegovina@medisonpharma.com
For Medical Information requests:
MedInfo.Bosnia-And-Herzegovina@medisonpharma.com
To report product quality complaints:
Bulgaria
To report an adverse event:
Safety.bulgaria@medisonpharma.com
For Medical Information requests:
Medinfo.bulgaria@medisonpharma.com
To report product quality complaints:
Croatia
To report an adverse event:
Safety.croatia@medisonpharma.com
For Medical Information requests:
Medinfo.croatia@medisonpharma.com
To report product quality complaints:
Cyprus
To report an adverse event:
Safety.cyprus@medisonpharma.com
For Medical Information requests:
Medinfo.cyprus@medisonpharma.com
To report product quality complaints:
Czech Republic
To report an adverse event:
Safety.czechrep@medisonpharma.com
For Medical Information requests:
MedInfo.Czechia@medisonpharma.com
To report product quality complaints:
Estonia
To report an adverse event:
Safety.estonia@medisonpharma.com
For Medical Information requests:
Medinfo.estonia@medisonpharma.com
To report product quality complaints:
Greece
To report an adverse event:
Safety.greece@medisonpharma.com
For Medical Information requests:
Medinfo.greece@medisonpharma.com
To report product quality complaints:
Hungary
To report an adverse event:
Safety.hungary@medisonpharma.com
For Medical Information requests:
Medinfo.hungary@medisonpharma.com
To report product quality complaints:
Kazakhstan
To report an adverse event:
Safety.kazakhstan@medisonpharma.com
For Medical Information Requests:
medinfo.kazakhstan@medisonpharma.com
To report product quality complaints:
Kosovo
To report an adverse event:
Safety.kosovo@medisonpharma.com
For Medical Information requests:
Medinfo.kosovo@medisonpharma.com
To report product quality complaints:
Latvia
To report an adverse event:
Safety.latvia@medisonpharma.com
For Medical Information requests:
Medinfo.latvia@medisonpharma.com
To report product quality complaints:
Lithuania
To report an adverse event:
Safety.lithuania@medisonpharma.com
For Medical Information requests:
Medinfo.lithuania@medisonpharma.com
To report product quality complaints:
Malta
To report an adverse event:
Safety.malta@medisonpharma.com
For Medical Information requests:
Medinfo.malta@medisonpharma.com
To report product quality complaints:
Moldova
To report an adverse event:
Safety.moldova@medisonpharma.com
For Medical Information requests:
Medinfo.moldova@medisonpharma.com
To report product quality complaints:
Montenegro
To report an adverse event:
Safety.montenegro@medisonpharma.com
For Medical Information requests:
Medinfo.montenegro@medisonpharma.com
To report product quality complaints:
North Macedonia
To report an adverse event:
Safety.North-Macedonia@medisonpharma.com
For Medical Information requests:
MedInfo.North-Macedonia@medisonpharma.com
To report product quality complaints:
Poland
To report an adverse event:
Safety.poland@medisonpharma.com
For Medical Information requests:
Medinfo.poland@medisonpharma.com
To report product quality complaints:
Romania
To report an adverse event:
Safety.romania@medisonpharma.com
For Medical Information requests:
Medinfo.romania@medisonpharma.com
To report product quality complaints:
Serbia
To report an adverse event:
Safety.serbia@medisonpharma.com
For Medical Information requests:
Medinfo.serbia@medisonpharma.com
To report product quality complaints:
Slovakia
To report an adverse event:
Safety.slovakia@medisonpharma.com
For Medical Information requests:
Medinfo.slovakia@medisonpharma.com
To report product quality complaints:
ComplaintsEurope@medisonpharma.com
Methodological note for Disclosure and Transfer of value to Healthcare professionals and Healthcare organizations
Slovenia
To report an adverse event:
Safety.slovenia@medisonpharma.com
For Medical Information requests:
Medinfo.slovenia@medisonpharma.com
To report product quality complaints:
Ukraine
To report an adverse event:
Safety.ukraine@medisonpharma.com
For Medical Information requests:
Medinfo.ukraine@medisonpharma.com
To report product quality complaints: