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Senior Applications Specialist

Israel · Full time

About The Position

Medison is addressing one of the pharma industry’s most pressing challenges: enabling access to breakthrough therapies for patients with severe and rare diseases in international markets where traditional commercialization models fall short. 

As the creator and leader of the global partnership category, Medison has built a first-of-its-kind unified commercialization platform that enables biotechs to effectively plan, optimize and launch their therapies on a global scale. 

With a strong leadership team and a proven track record, Medison is the partner of choice for innovative biotech companies seeking to expand beyond the US, Western Europe and Japan into regions where most of the world’s population resides. Medison’s affiliate-like model integrates commercial, medical and operational capabilities across diverse geographies, accelerating access and delivering life-changing treatments to more patients, faster. 

Medison is on a mission to ensure that every patient, regardless of where they live, has the opportunity to benefit from breakthrough therapies.

We are looking for a Senior Applications Specialist to join the Business Applications team.

The role focuses primarily on the ongoing management and continuous improvement of existing systems and the implementation of new business applications under the role’s responsibility.

The Senior Business Applications Specialist will manage application-related projects from requirements gathering and planning through implementation, testing, deployment, and post-go-live activities, while working closely with business stakeholders, internal IT teams, and external vendors.

The role will also be responsible for the ongoing management of assigned business applications, including enhancements, change requests, configuration, vendor coordination, releases, user adoption, and support.

Application support will be provided for the systems under the role’s responsibility, with the goal of ensuring effective system usage, resolving operational issues, and identifying opportunities for improvement.

As the role develops, the Senior Applications Specialist will gradually take broader ownership of applications and projects, independently leading initiatives and serving as the main Business Applications point of contact for assigned systems and business areas.

Responsibilities

  • Own and manage assigned business applications throughout their lifecycle, ensuring they continue to meet business and operational needs.
  • Coordinate and manage the full project lifecycle, including business requirements, scope definition, planning, stakeholder alignment, testing, implementation, go-live, and post-implementation follow-up.
  • Manage system enhancements, configuration changes, change requests, releases, and ongoing application improvements.
  • Work closely with business stakeholders to understand business processes, identify needs, define requirements, and translate them into application solutions.
  • Provide application support and user guidance, including troubleshooting issues and coordinating resolution with relevant internal teams or external vendors.
  • Manage and coordinate external application vendors, including requirements, open items, deliverables, timelines, issue resolution, and implementation activities.
  • Support testing activities, including system testing, User Acceptance Testing (UAT), defect follow-up, and validation of new functionality.
  • Prepare and maintain system documentation, processes, user guides, project materials, and training materials.
  • Support system adoption and implementation activities, including user communication, training, change management, and go-live support.
  • Monitor project and application-related tasks, dependencies, risks, timelines, and action items, and provide clear status updates to relevant stakeholders.
  • Participate in cross-organizational technology initiatives and Business Applications projects.
  • Support departmental and OCIO-related activities when required, including information gathering, coordination, reporting, and preparation of management materials.

Requirements

Required education and experience 

  • Bachelor’s degree in information systems, Industrial Engineering, Business Administration, Computer Science, or a related field.
  • Experience in business applications, system implementation, project coordination, application management, or information systems.
  • Experience working with enterprise business applications such as Salesforce, Veeva, LMS platforms, AI solutions, or similar systems.
  • Fluent in English and Hebrew.

Required qualification

  • 5-7 years of experience in business applications, information systems, application implementation, project coordination, or similar roles.
  • Strong interest in managing business applications and technology-related projects in a business-facing environment.
  • Ability to understand business processes and translate business requirements into system and application needs.
  • Strong technological orientation and the ability to learn new systems independently.
  • Strong organizational and project coordination skills, with the ability to manage multiple activities, stakeholders, and priorities simultaneously.
  • Ability to work effectively with multiple interfaces, including business users, managers, IT teams, and external vendors.
  • High service orientation and strong communication skills.
  • Ability to work independently while collaborating effectively as part of a team.
  • High sense of responsibility, curiosity, initiative, attention to detail, and motivation to grow professionally.
  • Ability to drive tasks forward, follow up on open items, identify risks and dependencies, and ensure execution according to agreed timelines